SHANGHAI – Tesla is recalling roughly 30,000 of its Model S and Model X vehicles imported to China due to a suspension issue.
In some of the Model S and Model X vehicles shipped to China from the company’s Fremont factory in Northern California, according to Tesla, there are two separate suspension defects.
The agency stated:
“Part of the imported Model S and Model X vehicles with a production date between September 17, 2013, and August 16, 2017, will be recalled, a total of 29,193 vehicles.
When some vehicles within the scope of this recall are subjected to a large external impact, the ball studs of the rear connecting rod of the front suspension will have an initial crack. When the vehicle continues to be used, the crack may extend and cause the ball stud to break. In extreme cases, the ball-end cone seat may come out of the steering knuckle, affecting the control of the vehicle, increasing the risk of accidents, and posing safety hazards.”
Tesla identified the mishaps, and in a news release the recall was listed by China’s State Administration of Market Regulation.
Tesla aims to replace the parts with upgraded left and right front suspension rear connections for vehicles that fall “free of charge within the scope of the recall to remove possible safety requirements.”
Recalls are a common occurrence for automotive companies when companies agree that there is a flaw in the way a vehicle works.
It is always an easy repair that takes a few hours of labor to repair. With all the affected Model S and Model X cars being in China, this means that 100% of the cars were imported.
It would be too high a challenge to force all customers to send their cars back to the United States so that Fremont could take care of it, so Tesla is likely to send the replacement parts to Shanghai, which will then ship the parts to the 24 locations of the Service Center in China.
The due diligence of Tesla with the suspension problem demonstrates that safety has always been a primary concern for the company.
The openness indicates that Tesla vehicles are not flawless, but problems that are detected are resolved quickly in order to keep customers in their all-electric cars safe and satisfied.